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We believe strongly in a regulated, safe and fair environment for gamblers. At CheekyPunter.com we pride ourselves on our independent and impartial reviews. Reviews are our own personal opinion and we do not accept financial compensation to influence the ratings included. We do however earn money from traffic referred to betting operatiors.
If you look at the online reviews for any major company you will find both glowing endorsements and angry criticism of the organisation.
In the case of bookmaker and online gambling provider Bet365, however, the bad reviews that are out there seem to totally contradict my Bet365 review (where we rate them as a 5* bookie).
If you google ‘Bet365 Review’ you’ll both good and bad reviews. I want to address those bad Bet365 reviews and explain why I disagree…
This review is the personal opinion of the Cheeky Punter.
Opening Account Bonus
Based on the ratings above, it is quite clear that Bet365 is a safe place to bet for you. Unlike most betting sites, this one has a lot of markets, giving customers more to choose from. Bet365 is a site created for bet lovers who love to gamble responsibly. Built-in the United Kingdom, bet365 is active in over 200 countries, including. This site acts like a betting site and gives out tips which they say will be a 100% win. The bet will always be a U21 match and people will instantly win. There are also other reasons that we believe the Bet365 poker offering delivers one of the most legit Internet card playing experience for UK and other non-US players. Bet365 offers sports, financials, greyhound and horse racing wagering options, a bingo hall and a casino as well as an Internet poker room.
Open Account Offer. Up to £100 in Bet Credits for new customers at bet365. Min deposit £5. Bet Credits available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits & T&Cs apply.
Bad Bet365 Reviews & Comments: Explained
There are five main points that all negative reviews of Bet365 seem to focus on, I’m going to address all of them.
#1 – ID Provision & Account Verification
A huge number of the negative reviews of Bet365 are written by customers who are unhappy at having been asked to provide proof of identity, in order for the company to verify their account and therefore allow withdrawals.
I get it… they let you deposit and spend your money but then they why do they want ID to make a withdrawal?
All online bookmakers and gambling providers are legally required to request such proof of identification and do not single out individual punters.
The reason you are required to do this is in order to:
- Prevent minors from illegally accessing their services.
- Guard against their sites being used for money laundering.
Even the most frustrated of reviewers surely can’t possibly argue that those aren’t good reasons for account verification to be required.
Note: when bad reviews focus on the time it takes for the verfication process to be completed and not the actual process then I can understand your frustration.
#2 – Bet365 Bonus T&C’s
Another common complaint aimed at Bet365 by negative reviewers concerns the terms and conditions that the company attach to their promotions and bonuses.
Basically you’ve got to meet certain requirements to qualify for all promotions. Medusa gods and monsters.
In this area, I can have a little more sympathy for customers complaining.
On the surface, to a new punter, it can look like they are getting something for nothing with promo’s (even though new gambling advertising regulations have been implemented to stop this as much as possible).
The bottom line here is quite simple. You MUST read the terms and conditions of any gambling offer. The offers are in place to attract you to sign up and NOT to put the company out of business.
I actually feel Bet365 do a pretty good job of making it as clear as possible that T&C’s are attached to their offers (such as bet credits) and you’ll notice they never use the word ‘free’ when advertising the deal.
Check out them out for yourself and open an account with Bet365 today!(T&C’s apply, 18+)
#3 – Account Closure and Limitation
Why have Bet365 closed or limited my account?
Account closure and limitation is something else which is mentioned in a lot of bad Bet365 reviews. Having an account closed or the level of bets allowed to be placed limited will undoubtedly, after all, be frustrating for anyone.
Once again, however, it does have to be noted that Bet365 are by no means the only company who do this. In fact, there is no major bookmaker or gambling provider who doesn’t close or limit certain accounts – it is simply a fact of the industry.
Furthermore, whilst Bet365 do close and limit accounts, the process of doing so is far from theft or fraud, which is how it is characterised by some reviewers. The company will never, after all, remove any fairly won money from a customer’s account and instead simply limit the amount a profitable punter can bet going forward.
When your account is closed or limit your will ALWAYS be able to withdraw your winnings and move to another bookmaker if you please.
#4 – Casino Games Are Fixed / Rigged
Plenty of negative Bet365 reviews also claim that the company’s casino client is in some way rigged or has a winning ratio that is far lower than it should be.
Right out of the gate let me say that this is total rubbish and shows a profound lack of understanding of how online gambling works.
Online casinos, after all, are licensed and regulated by official bodies and have games which are run by random number generators (RNGs). Those RNGs are then independently and stringently tested in order to ensure that they provide winning ratios which are not only above board but also exactly as advertised on the casino’s website.
There is, of course, a house edge involved when it comes to the playing of any game but if there wasn’t, then no online casinos would exist. A failure to understand this fundamental aspect of playing casino games, therefore, is all that can explain this variety of bad Bet365 reviews.
#5 – Cash Out Broken: Delays & Glitches
Finally, a number of more negative Bet365 reviews also complain about delays or problems occurring when trying to cash out an in-play bet.
Once again, it’s entirely understandable that a punter might be frustrated when this occurs, but the idea that such issues are engineered in order to avoid paying out winnings is farcical.
Even a cursory glance at Bet365’s terms and conditions regarding cash out will tell any punter that cashing out while an event is in-play is subject to a delay, and that if a market changes or is suspended then the cash out request will fail.
This is simply unavoidable when it comes to in-play betting and cash out facilities, and is commonplace across the industry and not just in the case of Bet365. Technical glitches with cash out, too, whilst unquestionably annoying are once again largely unavoidable and are not evidence that Bet365 are unfairly stacking the deck.
Where Are The Bad Reviews Coming From?
The above, therefore, should hopefully debunk some of the more nonsensical bad Bet365 reviews that are out there. The number of such ridiculous reviews that are in evidence, however, does beg the question of exactly where they’re all coming from…
A handful of far-fetched negative reviews, after all, could be explained by a few disgruntled punters who don’t have a particularly good handle on how online gambling actually works. A larger number of such reviews, however, may suggest that rivals of Bet365 may have a hand in spawning such negative publicity.
Whether that is definitively the case remains to be seen, but bad Bet365 reviews which specifically name a rival company the supposed reviewer is going to take their business to, certainly seem more than a little suspicious.
I’m a big fan of the company and you should make your own mind up (I’m confident you’ll agree) – open an account with Bet365 today!
Open Account Offer. Up to £100 in Bet Credits for new customers at bet365. Min deposit £5. Bet Credits available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits & T&Cs apply.
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Screenshots
The Bet365 platform has existed for many years now. However, even before this time, it existed as an offline entity, providing sports betting options to avid bettors. Since making its appearance in the online world, the Bet365 platform has expanded beyond being a sportsbook, incorporating a casino, poker room and more into its site. Of course, being a sports betting platform originally, this remains as the most popular offering from Bet365.
Not only that, but the platform itself is audited by eCOGRA, meaning that it has a strict policy on adhering to fair and safe gameplay.
Bonuses / Promotions
Contents
While the appeal of placing sports bets is one great thing about this site, it also has the possibility of providing you with a set of intriguing special offers too.
There are great offers for anyone who newly registers at Bet365, there are plenty of ongoing and seasonal offers for regular bettors to claim too, including some that are specific to different sports like tennis and soccer.
Sports and Live Betting
Sportsbooks aren’t known for being minimally stocked with sports, and with such a prolific platform as Bet365, you can guarantee that you’ll get a wide range of events to wager on. Within this range of sports, you’ll find that soccer exists as one of the most popular offerings there. You can choose to bet on tournaments such as the World Cup or domestic competitions like La Liga
All sporting events within these categories come with very competitive odds, which is what makes the Bet365 platform one of the most popular. You can view the odds next to each of the events, and you’re even able to view these odds in different formats, depending upon your own preferences.
Not only that, but Bet365 incorporates live in-play betting to its sports bettors. With this, you’re able to place wagers on events that are currently taking place. So, if you find that a soccer game is currently in-play, you can navigate over to the ‘In-Play’ section of the website and place various wagers on differing outcomes. This is very much an exciting perk about betting at this platform.
One other thing to mention about the Bet365 platform is that it also provides members with the option of live streaming certain sporting events. Want to watch the soccer game that you just placed a bet on? Or how about catching the tennis match that you’re wagering on? Bet365 provides such a service, putting it head and shoulders above many other online sports betting platforms.
How to Deposit / Withdraw
Being such a vast and popular online sportsbook, Bet365 provides its players with the chance to make deposits by using one of several different payment methods. Once you have completed your sign-up, you can make your way to the site’s cashier page where you’ll be able to easily choose between these different payment options. You can also rest assured that all transactions are done in a secure environment and using data encryption to keep your personal details safe.
Generally speaking, your funds will be sent back to you by using the same payment method that you opted to make a deposit by. If you have an active bonus on your account, you will not be able to withdraw until you complete all necessary wagering requirements related to such, so it’s important that you inform yourself of these first.
Furthermore, Bet365 is required to adhere to certain policies regarding its customers. This means that you will need to provide identity documentation before withdrawals can be fully processed through.
Is Bet365 Legit App
Customer Service
Of all online platforms that we’ve seen, Bet365 has a very comprehensive FAQ section available to browse through if you need assistance. However, even if this isn’t able to provide you with the answers and information that you need, there is a customer support team available too. A Live Chat function is available on a 24/7 basis, while email and telephone support is also on hand for you to utilize.
Is Bet365 Legit Account
Additional Perks of Bet365
Joining up with the rest of the features of this platform, Bet365 is able to provide players with some stats relating to various sports. Soccer stats are very readily on display for example, ensuring that you’re aware of the different teams in each of the leagues, their win-loss record, their points total and more. This is information that you can view for all sports available at the site, giving you a bit more insight into the types of bets that you may want to place.
Is Bet365 Legit Money
Not only that, but the site is very much able to cater to mobile sports bettors too. So, if you own a tablet or a smartphone and you want to place bets while you’re out of the house, the mobile version of the sportsbook is very much on hand for you to do just that. It has all of the same features as the desktop version, right down to the ability to live stream the events to your device!
Player Traffic and Restrictions
Is Bet365 Legit Sign Up
Bet365 remains popular around the world, with a vast amount of people placing sports wagers there on a frequent basis. Alas, even though this is the case, it still restricts a lot of countries from being able to sign up there, including locations like the United States, South Africa, the Netherlands, Monaco, France and Belgium. Despite this, the platform still retains a large amount of traffic from elsewhere.